City Council Organization

The Mayor of a large city council organization (with over 6000 municipal employees) was looking to encourage their whole team of elected counselors to realistically review their leadership strengths and development needs (individually as well as collectively).

The Mayor and his team chose to use the leadership effectiveness profile as a full 360-degree feedback process inviting elected council colleagues, council executive and party members to act as leadership questionnaire raters. Because not everyone had access to the Internet, profiles-r-us.com fed paper questionnaires into the website system as a bureau service and mailed reports back to participating counselors.

Results were reviewed by each individual counselor and one-to-one coaching and follow up development planning took place. In addition, a collective group report was created and the results discussed at a special meeting of the city council. The team not only had a rich array of data upon which to base their future improvement actions as a team, but could readily see areas of common development need (and put plans in place to deal with these through further coaching, training and other means).